PRIVACY & COOKIES POLICY

www.rashandamckenna.com
A Website Owned by Rashanda Michelle Mc Kenna
Operated and Managed by XaasTech LLC
Last Updated: 20 February 2026

INTRODUCTION
WHO WE ARE
INFORMATION WE COLLECT
HOW WE COLLECT INFORMATION
HOW WE USE YOUR INFORMATION
SHARING YOUR INFORMATION
COOKIES AND TRACKING TECHNOLOGIES
THIRD-PARTY LINKS AND PLATFORMS
DATA SECURITY
DATA RETENTION
YOUR RIGHTS
CHILDREN'S PRIVACY
INTERNATIONAL DATA TRANSFERS
CHANGES TO THIS POLICY
CONTACT INFORMATION

1. INTRODUCTION

This Privacy & Cookies Policy ("Policy") explains how Rashanda Michelle Mc Kenna and XaasTech LLC collect, use, disclose, and protect your personal information when you visit or make a purchase from www.rashandamckenna.com (the "Site").

We respect your privacy and are committed to protecting your personal data. This Policy informs you about how we handle your personal information, your privacy rights, and how the law protects you.

Please read this Policy carefully. By accessing or using the Site, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, you must immediately cease using the Site.

This Policy is incorporated by reference into the Site's Terms of Use. Any capitalized terms not defined herein have the meanings given to them in the Terms of Use.

2. WHO WE ARE

2.1 The Owner

The Site, www.rashandamckenna.com, including all content published thereon, is owned by Rashanda Michelle Mc Kenna ("Owner"). The Owner is the sole author and creator of the literary, artistic, and intellectual works featured on the Site.

2.2 The Operator

The commercial operations of the Site, including all data processing activities related to payments, account management, and customer service, are managed and administered by XaasTech LLC ("Company", "we", "us", "our"), a limited liability company formed in Wyoming, USA. XaasTech LLC acts as the authorized project manager and commercial agent on behalf of the Owner.

For the purposes of applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), XaasTech LLC acts as the data controller/operator with respect to personal information collected through the Site, unless otherwise specified.

2.3 Our Commitment

We are committed to protecting your privacy and handling your personal information transparently, securely, and in accordance with applicable laws. We do not sell your personal information to third parties.

3. INFORMATION WE COLLECT

We may collect, use, store, and transfer different kinds of information about you, which we have grouped together as follows:

3.1 Personal Information You Provide

When you interact with the Site, you may voluntarily provide us with the following categories of personal information:

Identity Information: First name, last name, username or similar identifier.
Contact Information: Email address, billing address, shipping address, telephone number.
Account Information: Username, password, security questions and answers, account preferences.
Transaction Information: Order details, purchase history, products purchased, order value.
Payment Information: Credit/debit card details, bank account information, PayPal email address, or other payment method information. Please note that full payment card details are processed by our third-party payment processors (Stripe, PayPal) and are not stored on our servers.
Communications: Information you provide when you contact us for customer support, submit inquiries, respond to surveys, or participate in promotions.
User Content: Reviews, testimonials, comments, or other content you submit to the Site.

3.2 Information Collected Automatically

When you visit the Site, we automatically collect certain technical information, including:

Usage Data: Information about how you use the Site, including pages visited, time spent on pages, links clicked, search queries, and navigation paths.
Device Information: Internet Protocol (IP) address, browser type and version, operating system, device type, unique device identifiers, and other technical information.
Location Information: General geographic location based on IP address (city/region level). We do not collect precise GPS location data.
Log Data: Server logs that record information about your access to the Site, including access times, error reports, and referring website addresses.

3.3 Information from Third Parties

We may receive personal information about you from third parties, including:

Payment Processors: Transaction confirmations and limited customer information from Stripe, PayPal, or other payment processors to verify and fulfill orders.
Third-Party Platforms: If you interact with us through third-party platforms (such as Amazon, social media), we may receive information about you from those platforms in accordance with their privacy policies.
Service Providers: Analytics providers (such as Google Analytics) who provide us with anonymized or aggregated information about Site usage.

3.4 Aggregated Data

We may also collect, use, and share aggregated or de-identified data that does not directly identify you. Aggregated data may be derived from your personal information but is not considered personal information under applicable laws.

4. HOW WE COLLECT INFORMATION

We collect personal information through the following methods:

4.1 Direct Interactions

You provide information directly to us when you:

Create an account on the Site
Place an order or make a purchase
Subscribe to newsletters or email updates
Complete forms or surveys
Contact us via email or through the Site
Submit reviews, testimonials, or comments
Participate in promotions, contests, or giveaways
Request customer support

4.2 Automated Technologies

As you interact with the Site, we automatically collect technical data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies. Please see Section 7 (Cookies and Tracking Technologies) for more details.

4.3 Third Parties

We may receive information about you from third parties who provide services to us, including:

Payment processors (Stripe, PayPal) for transaction verification
Analytics providers (Google Analytics) for usage analysis
Email service providers for managing communications
Third-party platforms where our products are sold (such as Amazon), limited to information necessary for customer service or legal compliance

5. HOW WE USE YOUR INFORMATION

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

5.1 To Provide and Fulfill Services

Process and fulfill your orders, including managing payments, shipping, and delivery
Create and manage your account
Provide access to digital products you have purchased
Communicate with you about your orders, account, or inquiries
Provide customer support and respond to your requests

Legal basis: Performance of a contract with you.

5.2 To Improve and Optimize the Site

Administer and protect our business and the Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting)
Analyze how users interact with the Site to improve user experience
Develop and improve our products, services, and marketing
Monitor and analyze trends, usage, and activities

Legal basis: Legitimate interests (to improve our services and grow our business).

5.3 To Communicate with You

Send you order confirmations, shipping updates, and other transactional communications
Respond to your inquiries and requests
Send you technical notices, updates, security alerts, and support messages
Send you newsletters, marketing communications, and information about products or events that may interest you (where you have provided consent or where permitted by law)

Legal basis: Performance of a contract; legitimate interests (to provide you with updates); consent (for marketing communications where required).

5.4 To Comply with Legal Obligations

Comply with applicable laws, regulations, and legal processes
Enforce our Terms of Use and other legal agreements
Detect, investigate, and prevent fraud, unauthorized transactions, and other illegal activities
Protect the rights, property, or safety of the Owner, the Company, our users, or others

Legal basis: Compliance with legal obligations; legitimate interests (to protect our business and users).

5.5 For Business Transfers

In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal information may be transferred as a business asset.

Legal basis: Legitimate interests (to facilitate business transactions).

5.6 With Your Consent

We may use your information for other purposes with your explicit consent. You have the right to withdraw consent at any time.

6. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with the following categories of recipients:

6.1 Service Providers

We engage trusted third-party service providers to perform functions and provide services to us, including:

Payment Processors: Stripe, PayPal, and other payment gateways to process your payments securely. Please review their privacy policies for information on how they handle your data.
Order Fulfillment: Print-on-demand services, distributors, and shipping carriers to fulfill physical product orders.
Email Communications: Email marketing platforms to manage newsletters and communications (where you have opted in).
Analytics Providers: Google Analytics and similar services to analyze Site usage and improve our services.
Hosting Providers: Web hosting services to store and maintain the Site.
Customer Support: Platforms that help us manage customer inquiries.

These service providers have access to your personal information only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

6.2 Third-Party Platforms

When you click on links to third-party platforms (such as Amazon, Barnes & Noble, Apple Books, Audible, Spotify) to purchase products, you will be subject to those platforms' privacy policies and terms of service. We are not responsible for the privacy practices of these third-party platforms. We encourage you to read their privacy policies before providing any information.

6.3 Legal Requirements

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

Comply with a legal obligation, court order, or governmental request
Protect and defend the rights or property of the Owner or the Company
Prevent or investigate possible wrongdoing in connection with the Site
Protect the personal safety of users of the Site or the public
Protect against legal liability

6.4 Business Transfers

If the Owner or the Company is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and ensure your rights remain protected.

6.5 With Your Consent

We may share your information with third parties when we have obtained your explicit consent to do so.

7. COOKIES AND TRACKING TECHNOLOGIES

7.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work more efficiently and provide information to the owners of the site. Cookies may be "persistent" (remaining on your device until deleted) or "session" (expiring when you close your browser).

7.2 How We Use Cookies

We use cookies and similar tracking technologies (such as web beacons, pixels, and tags) to:

Essential Operations: Enable core Site functionality, such as security, account authentication, and shopping cart functionality. These cookies are necessary for the Site to function properly.
Performance and Analytics: Understand how visitors interact with the Site, count visits and traffic sources, and measure and improve performance. We use Google Analytics for this purpose.
Functionality: Remember your preferences and settings to enhance your experience.
Marketing: Deliver relevant advertisements and track the effectiveness of marketing campaigns (where you have consented).

7.3 Types of Cookies We Use

Cookie TypePurposeDurationAdministered By

Essential/Necessary CookiesEnable core functionality such as page navigation, account login, and secure access. The Site cannot function properly without these cookies.Session / PersistentUs

Preference/Functionality CookiesRemember your preferences and settings to provide enhanced, personalized features.PersistentUs

Analytics/Performance CookiesCollect anonymous information about how visitors use the Site, such as which pages are most popular. Helps us improve the Site.PersistentThird Party (Google Analytics)

Marketing/Targeting CookiesTrack your browsing habits to deliver relevant advertisements and measure campaign effectiveness. Used only with your consent.PersistentThird Party

7.4 Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. These may include:

Google Analytics: We use Google Analytics to understand how visitors engage with our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use the information to improve the Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. For more information on Google Analytics, visit Google's Privacy Policy and the Google Analytics Opt-out Browser Add-on.
Payment Processors: Stripe and PayPal may set cookies to process transactions and prevent fraud.
Social Media Platforms: If you interact with social media features on our Site (such as sharing buttons), those platforms may set cookies in accordance with their own privacy policies.

7.5 Your Cookie Choices

You have the right to decide whether to accept or reject cookies.

Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete certain cookies, or alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.
Opt-Out Tools: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Consent Management: When you first visit the Site, you will be presented with a cookie banner that allows you to accept or manage your cookie preferences. You can change your preferences at any time through the cookie settings available on the Site.

7.6 Do Not Track

Some browsers have "Do Not Track" features that signal your preference that website operators not track your online activity. Our Site does not currently respond to Do Not Track signals.

8. THIRD-PARTY LINKS AND PLATFORMS

8.1 Links to Third-Party Websites

The Site may contain links to third-party websites, including but not limited to:

Amazon (https://www.amazon.com)
Kindle Direct Publishing (https://kdp.amazon.com)
Audible (https://www.audible.com)
Barnes & Noble (https://www.barnesandnoble.com)
Apple Books (https://www.apple.com/apple-books)
Spotify (https://www.spotify.com)
Bookshop.org (https://bookshop.org)
Payment processors (Stripe, PayPal)
Social media platforms

These links are provided for your convenience and information. We do not control these third-party websites and are not responsible for their privacy practices, content, or security. This Policy does not apply to your use of third-party websites. We encourage you to read the privacy policies of each website you visit.

8.2 Purchases on Third-Party Platforms

When you purchase our products through third-party platforms (such as Amazon for eBooks or print books), your transaction is governed by that platform's privacy policy and terms of service. We receive limited information from these platforms necessary for royalty tracking and customer service, which we handle in accordance with this Policy.

8.3 Social Media

If you interact with us on social media platforms (such as Facebook, Instagram, Twitter), your use of those platforms is subject to their respective privacy policies. We may receive information about you from these platforms if you engage with our content, which we use in accordance with this Policy.

9. DATA SECURITY

9.1 Security Measures

We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include:

Encryption of data in transit using Secure Socket Layer (SSL) technology
Secure servers and firewalls
Access controls restricting access to personal information to employees and service providers who need it to perform their job functions
Regular security assessments and monitoring
PCI-compliant payment processors for all financial transactions

9.2 Payment Security

All payment transactions are processed through secure, PCI-DSS compliant third-party payment processors (Stripe and PayPal). We do not store full payment card details on our servers. When you make a purchase, your payment information is transmitted directly to our payment processors using industry-standard encryption.

9.3 No Guarantee

While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

9.4 Data Breach Procedures

In the event of a data breach that affects your personal information, we will notify you and any applicable regulator as required by law. We will take reasonable steps to investigate, mitigate, and remediate any breach.

10. DATA RETENTION

10.1 Retention Periods

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Specifically, we retain:

Account Information: For as long as you maintain an active account, plus a reasonable period thereafter to allow you to reactivate your account.
Transaction Information: For at least seven (7) years to comply with tax and accounting requirements.
Communications: For as long as necessary to address your inquiry and for a reasonable period thereafter.
Usage Data: For shorter periods, typically up to 26 months, except when used to strengthen security or improve functionality, or where we are legally obligated to retain it longer.

10.2 Determination of Retention Periods

In determining the appropriate retention period for personal information, we consider:

The amount, nature, and sensitivity of the information
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process the information
Whether we can achieve those purposes through other means
Applicable legal, regulatory, tax, and accounting requirements

10.3 Deletion

When we no longer need your personal information, we will securely delete or anonymize it. If deletion is not possible (for example, because your information has been stored in backup archives), we will securely isolate your personal information from further processing until deletion is possible.

11. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including:

11.1 Rights for All Users

Regardless of your location, you may:

Update Your Information: You can update or correct your account information at any time by logging into your account settings.
Opt Out of Marketing: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing, you will still receive transactional communications related to your orders and account.

11.2 Rights for EEA/UK Users (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access: You have the right to request confirmation of whether we process your personal information and to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Restriction of Processing: You have the right to request that we restrict processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of an alleged infringement.

11.3 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request correction of inaccurate personal information.
Right to Opt Out of Sale/Sharing: We do not sell your personal information. If that practice changes, we will provide notice and an opportunity to opt out.
Right to Limit Use of Sensitive Information: We do not use sensitive personal information for purposes other than those authorized by law.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

11.4 How to Exercise Your Rights

To exercise any of your rights, please contact us using the information in Section 15 (Contact Information). We will respond to your request in accordance with applicable law.

We may need to verify your identity before processing your request. Verification may require you to provide information matching that which we have on file. We will only use information provided in a verifiable consumer request to verify your identity or authority to make the request.

12. CHILDREN'S PRIVACY

12.1 Minimum Age

The Site is not intended for children under the age of thirteen (13) or the age of legal majority in their jurisdiction (whichever is greater). We do not knowingly collect personal information from children under this age.

12.2 No Intentional Collection

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information from our systems.

12.3 Age Requirement for Accounts

You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction, to create an account or make purchases through the Site. By creating an account, you represent and warrant that you meet this eligibility requirement.

13. INTERNATIONAL DATA TRANSFERS

13.1 Data Processing in the United States

The Owner and the Company are based in the United States. Your personal information will be processed and stored in the United States. The data protection laws in the United States may differ from those in your country of residence.

13.2 Transfers from the EEA/UK

If you are located in the European Economic Area (EEA) or the United Kingdom, we will transfer your personal information to the United States only when we have implemented appropriate safeguards to protect your information, such as:

Standard Contractual Clauses approved by the European Commission
The existence of an adequacy decision by the European Commission regarding the recipient country
Your explicit consent after being informed of the risks

13.3 Third-Party Service Providers

Some of our third-party service providers (such as Google Analytics, Stripe, PayPal) may process your information outside your country of residence. These providers are contractually obligated to implement appropriate safeguards to protect your information in accordance with applicable laws.

14. CHANGES TO THIS POLICY

14.1 Policy Updates

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. We will notify you of any material changes by posting the updated Policy on this page with a new "Last Updated" date.

14.2 Notification of Changes

If we make material changes that significantly affect your rights or how we use your information, we will provide a more prominent notice, such as an email notification (where we have your email address) or a notice on the Site prior to the change becoming effective.

14.3 Your Continued Use

Your continued use of the Site following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

15. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy & Cookies Policy or our privacy practices, please contact us using the appropriate channel below:

For General Privacy Inquiries:

XaasTech LLC (as authorized site manager)
Email: privacy@rashandamckenna.com

For Customer Service, Payment Inquiries, and Technical Support:

XaasTech LLC
Email: info@rashandamckenna.com

For Data Protection Requests (Access, Deletion, Correction):

Email: privacy@rashandamckenna.com
Please include "Data Protection Request" in the subject line.

For Legal Notices:

Legal Department
XaasTech LLC
Email: legal@xaastech.com

For Content and Intellectual Property Inquiries:

Rashanda Michelle Mc Kenna (Owner)
c/o XaasTech LLC
Email: info@rashandamckenna.com

XaasTech LLC | Wyoming, USA
Rashanda Michelle Mc Kenna | Owner and Author

END OF PRIVACY & COOKIES POLICY